TRAXPLUS, LLC SMS / TEXT MESSAGING PRIVACY POLICY

Effective Date: 03/01/2026

Introduction

TraxPlus LLC values the privacy of your communications and is committed to safeguarding your personal information. This SMS Privacy Policy explains how we collect, use, protect, and share data in connection with our text messaging program.

TraxPlus LLC does not sell or share SMS contact information with third parties for marketing purposes.

Information We Collect

When you opt in to receive text messages from TraxPlus LLC, we may collect:

  • Your name (if provided)
  • Mobile phone number
  • The content of your messages
  • Service, sales, rental, or account-related information
  • Opt-in and opt-out consent records

How We Use Your Information

We use this information to:

  • Provide service updates and repair status
  • Communicate parts availability and order updates
  • Coordinate rentals, deliveries, and service calls
  • Respond to customer inquiries
  • Send account-related notifications
  • Maintain consent records as required by applicable regulations

Department Communication

Customers may receive messages from various TraxPlus LLC departments including:

  • Service
  • Parts
  • Rental
  • Sales
  • Transportation
  • Accounting or administrative staff

All communications are directly related to active business transactions or customer-initiated contact.

Text Messaging Consent

By providing your mobile number, you consent to receive text messages from TraxPlus LLC related to your interactions with our company.

  • Message frequency may vary
  • Message and data rates may apply

Marketing Communications (Optional Programs)

TraxPlus LLC primarily uses SMS for customer care and operational communication.

Marketing or promotional messages may be sent only to customers who have provided explicit consent to receive such communications, and may be managed under a separate messaging program.

Consent to receive marketing messages is not required to receive service-related communications.

Opt-Out Instructions 

You may opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you opt back in.

Help Instructions

For assistance, reply:

HELP

Or contact your local TraxPlus LLC branch.

Data Sharing

TraxPlus LLC does not sell or share your mobile information with third parties for marketing purposes.

We may share information with trusted service providers (such as messaging platforms) strictly for business operations and in compliance with applicable regulations.

Data Security

TraxPlus LLC uses industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain SMS consent records and messaging data as required by applicable laws and regulations. When no longer required, data is securely deleted.

Your Rights

You have the right to:

  • Opt out of SMS messages at any time
  • Request access to or correction of your data
  • Request deletion of your data where legally permitted\

For assistance, contact:
info@traxplus.com

Changes to This Policy

TraxPlus LLC may update this policy periodically. Updates will be posted on our website.

Contact Us

TraxPlus LLC
info@traxplus.com
601-627-7010 / 601-635-5543